This position exists to provide technical leadership on best practices and innovation to leverage Google Cloud products (GCP) and Google Workspace enterprise-wide services for MNHS. The Google Services Administrator will be responsible for the day-to-day operations of Google Workspace. This includes creation of and ongoing support for user roles/permissions, device management, troubleshooting, etc. This position will partner with our information technology teams, site-wide team members, as well as business unit users to support, grow, and mature the use of Google Workspace capabilities within the enterprise. This position will be the main point of contact for anything related to the administration and will act as a point of escalation for support issues. This position is a primary enterprise system administrator responsible for MNHS’s Google Workspace domains that serve over 400 staff, volunteers, and interns.

SUMMARY OF WORK: 1) Lead and facilitate the enterprise-wide rollout of custom solutions integrating G Suite functionality and work productivity. 2) Collaborate with other technical and functional teams to document and support business rules and system operating procedures that pertain to the Google platform. 3) Serve as the main point of contact for anything related to the administration of Google, such as support issues and incidents. 4) Oversee email retention activities to comply with legal records retention policies. 5) Escalate support issues to Google Support (Google themselves), follow up, and resolve them promptly. 6) Administer and manage the publishing and revocation of applications and form extensions.

Salary Range: $75,961.60-$82,929.60/year