POSITION OVERVIEW

The Exhibitions Project Manager provides project management to the 9/11 Memorial & Museum’s ongoing and upcoming physical and digital exhibitions, which chronicle the events of 9/11, the historical context of the attacks, and their ongoing repercussions. The position helps coordinate schedules, budgets, contracts, licensing, approval processes, communication within and among departments and external vendors and partners, and other efforts. They also contribute to project coordination of other departmental and institutional initiatives, such as temporary installations. In addition, the Exhibitions Project Manager will contribute to developing best practices and processes for project management that can be documented, regularly assessed, and applied across projects.

The Exhibitions Project Manager is part of the Exhibitions department, which imagines and actualizes physical installations, audiovisual exhibits, digital interactives, audio guide experiences, and online storytelling platforms. The 9/11 Memorial & Museum has approximately 110,000 square feet of interpreted space, and it is the responsibility of the Exhibitions department to manage these installations, ensure their daily integrity and performance, and plan for future use and relevance for Museum visitors.

This position works closely with content developers, designers, media specialists, registrars, conservators, and production colleagues to create exhibits that meet curatorial goals and design intent and are delivered on schedule and within budget. This is a full-time position that reports to the Director of Exhibition Project Management.

ESSENTIAL FUNCTIONS

• Provide project management to ongoing and upcoming special exhibitions, temporary installations, and other digital and physical exhibition projects.
• Draft and/or review schedules, budgets, meeting agendas, tracking documents, and other materials.
• Develop deliverables for staff, designers, fabricators, media producers, and other external vendors and partners.
• Coordinate communication within and among internal departments—such as Collections, Education, Facilities, Institutional Advancement, Legal, Marketing and Communications, and Operations—as well as external consultants and partners, including the arrangement of meetings, circulation of notes, and management of approval processes.
• Help produce and document standards and processes for project management best practices applicable across a range of projects.
• Contribute to long-term strategic and programmatic planning.
• Support other exhibition development, research, administrative, and project management responsibilities as assigned.

REQUIRED SUPPORT FOR ORGANIZATIONAL EVENTS

• Participate in the Annual 5K Fundraiser and September 11th Commemoration.
• Assist with other special projects and events in support of the 9/11 Memorial & Museum mission, as assigned

QUALIFICATIONS/SKILLS REQUIREMENT

• Preferred previous museum experience and an overall understanding of exhibition development from concept development through installation.
• Excellent communication, research, presentation, and organizational skills, with ability to recall information and juggle multiple tasks.
• Five to seven years of relevant experience preferred.
• Methodical and attentive to detail.
• Project management experience a plus.
• Capacity to solicit, digest, and resolve sometimes conflicting feedback from internal and external stakeholders.
• Experience managing multiple concurrent exhibitions and projects while maintaining flexibility with shifting priorities and deadlines.
• Ability to work on exhibition projects involving sensitive content.
• Respectful of trust, transparency, and differing perspective and communication styles.
• Concur with core department values of:
  • Creativity: we encourage creativity as a driver of innovation, improvement, and meaning making.
  • Belonging: we welcome, reflect, and create space for the diverse experiences of our staff and visitors.
  • Integrity: we uphold the highest standards of integrity in our actions and creations.
  • Safety: we foster a safe environment to work in and for our visitors to engage.
  • Accountability: we are accountable for delivering on our commitments.
  • Effectiveness: we believe being effective allows us to best realize the mission of the institution.

ABOUT THE TEAM

• The Exhibition Designer is part of the Exhibitions department. The team is comprised of 11 individuals with different functions and tenures within the organization.

DEPARTMENT: Exhibitions
REPORTS TO: Director of Exhibition Project Management
JOB CLASSIFICATION: Exempt
SALARY RANGE: $70,000–$80,000 per year
DATE: April 2025

HOW TO APPLY

• Include position you are seeking in the email subject field.
• State the location where job posting was seen.
• Send resume and cover letter to [email protected]
  • Applications without a cover letter will not be considered