As I sit here as the director of the Nebraska History Museum, I cannot deny that my position is due to the efforts and support of an empathetic leader, as well as my own dedication to value-based leadership. My empathic leader did not come from a background in mental health or extensive experience in researching empathy and kindness, nor did he attend seminars on how to be more empathetic. Instead, he was a former teacher and football coach who dedicated most of his professional and personal life to building people up and encouraging them to embrace their authentic selves. His genuine care for his team, curiosity about their stories, and confidence in their strengths fostered loyal, productive employees who thrived under his guidance.
Unlike many of my colleagues, whose journeys into history were sparked by a deep, long-standing fascination with the past, my path was guided by a fervent passion for learning and the power of storytelling. In the beginning, I felt acutely aware of my perceived limitations—too young, not educated enough, and lacking the other typical markers to be taken seriously in the field of public history. However, an empathetic and empowering supervisor saw potential in me and helped shift my perspective. Now, as a leader myself, I recognize not only the importance of nurturing talent in others but also the obligation I have to empower those around me in their own journeys within this field.
When asked about my definition of an empathetic leader I can only think about the attributes of the former football coach turned museum director supervisor that made him a truly transformational figure in my professional career.
● He was quick to acknowledge his faults and slow to blame others
● He was candid, but kind
● Your strengths were your strengths and your weaknesses were opportunities for him to support you and your growth
● You were hired for who you are and what you bring to the table, not to fill a seat
● He gave perspective on what was within your power, his power, and what was beyond us or impossible
● You knew him and he wanted to know you
● He hammered home that this work, no matter how passionate we all are about it, is not our whole life.
● His aim was to help us grow so that one day we could take his place
As I move forward on the professional path that he helped me realize was possible, I cannot thank him enough for how much he has not only supported but empowered me. I have become a better leader, one who isn’t afraid to share power. As I learned and proved my abilities, I was encouraged to make higher-level decisions, with him there to discuss them and provide perspective.
This confidence in my abilities, along with my understanding of what makes an effective leader, and empathy, has been invaluable as I transitioned into a leadership role during a particularly turbulent time in my organization. Trust between leadership and staff was at an all-time low, and we lost nearly a third of our staff. However, I have not lost any of my team members. While this is due to various factors, I believe some strategies I learned from my mentor have played a small part in this success.
Being candid with my team, listening to and validating their concerns, and reassuring them of my confidence in their work and expertise have helped us weather this proverbial storm. I hope to continue growing and supporting the growth of my team through empathy and empowerment.