I’m coming from dual roles as a trained historian completing a PhD program, as well as a coordinator of disability-related accommodations for students at a university. I work extensively with both students and faculty to ensure access to courses and programs. In addition to administrative support and advocacy for students with a wide range of disabilities, I also create academic skills workshops where any student could come through the door to participate. The combination of these experiences have made me an enthusiastic supporter of the Universal Design (UD) and Universal Design for Learning (UDL) movements. UD originated in architecture and the acknowledgement that disability is a product of the environment. Stairs are only a barrier if you can’t walk up them. A text is only a barrier if you don’t have a means to read it. UD advocates making the built environment accessible by design, rather than as an afterthought. Further, UD proves that accessibility can be aesthetically appealing as well as functional, and–something that is often forgotten–allows for human dignity.

As an extension of UD, UDL encourages educators to design their courses and programs from the very beginning by considering three principles (a modification of UD’s seven basic principles): multiple means of representation, multiple means of action and expression, and multiple means of engagement. Each of these principles starts with “multiple means” because flexibility and choice for the learner is fundamental to providing the widest range of access. While my examples below are largely in reference to classroom situations, these same principles can be applied to the design of any learning experience including curating exhibits or developing historical programming.

Multiple means of representation:

  • The “what” of learning
  • For instruction, this refers to the content and modes of presenting information and concepts. In terms of learning, this is how we gather facts and organize it. This includes the physical acts of seeing, hearing, and manipulating objects.
  • Instructors need to assure the information and materials are perceptible (can be accessed by someone with a sensory impairment) as well as consider whether they appeal to a wide range of learning needs (reading, listening, demonstrations, hands-on)
  • This is the area that presents the majority of basic barriers: rooms available only by going up or down stairs, classroom furniture that cannot be moved, furniture that cannot accommodate a variety of physical needs, videos or audio items without captions/transcripts, printed materials that have not been brailled/converted to an electronic format/provided in enlarged font, large blocks of information being presented without breaks or emphasis
  • Examples of simple ways to use UDL to overcome representation issues: Providing cognitive supports to help students hone in on key information and concepts and to structure their learning (e.g. giving a list of key terms, pausing frequently to summarize while lecturing, giving a list of questions to guide reading) and is especially helpful for students on the spectrum; giving a lecture and providing printed and/or online set of notes, always turning on the captioning for films and videos, providing a textbook description and drawing of a molecule (for example) as well as a 3-D model
  • Caveat: do not make assumptions about how someone prefers to take in information or whether or not an individual is capable of learning something. Not all blind individuals read Braille, not all deaf or hearing-impaired people know ASL, etc.

Multiple means of action and expression

  • The “how” of learning (what’s going on in the learner’s head and how they show their learning, which we usually think of as assessment)
  • Opportunities for the learner to demonstrate an ability to plan and organize, problem-solve and express ideas (like writing an essay or solving a math problem)
  • Instructor should think in terms of both instructional activities as well as assessment.
  • It’s really important to be clear on what your learning objectives are for your students. What is the specific content you want them to learn? What are the skills they need to be able to demonstrate?
  • The answer to those questions should shape the ways you ask students to demonstrate their learning [assessment]
  • For an exhibit, curators/instructors would provide different types of cues (visual, written, auditory, experiential) to help direct visitors/learners toward a better understanding of specific historical figures, events, relationships, and concepts.

Multiple means of engagement

  • The “why” of learning
  • What gets students interested, excited, motivated
  • Course content that appeals to varied levels of skill and interest
  • Again, it’s really important to think about what you want every student to leave your class/program knowing and being able to do. If you start from there, it becomes easier to see how flexibility in your course/program might be possible.

Universal Design Resources

There is a wealth of excellent resources on the web about UDL: what it is, examples of it in action, self-assessments to see if you’re creating accessible learning opportunities, and some inexpensive ways to create accessible materials and experiences.

~ Amanda Harrison, American University

Back to this Working Group’s homepage.

Discussion

8 comments
  1. Heather Heckler says:

    Amanda-

    Thank you for this great overview of UDL. It got me wondering what tools (or philosophies) curators, exhibit designers, museum educators, etc. currently use in exhibition/program planning.

    For those who have experience in program or exhibition planning: Have you or your organization used UDL? What were some of the benefits or drawbacks? What other tools do you use to plan for accessibility?

    1. Brian Mast says:

      Heather

      I have not used UDL in any program planning. However some of the same principles are used when designing a program. Dating back to my time in the NPS we are always taught to answer the “So what?” question (first principle), engage as many senses of possible when designing the program (my personal favorite is smell due to the strong reactions people have), the last principle in UDL is knowing your audience. When designing programs the last one can be difficult if you are designing a program for a non specific audience. Individuals have difference life experiences, skills and knowledge base which can affect the amount of information processed.

      Personally I am interested in hearing more about UDL in order to see the crossover between what has been taught in interpretation and the concepts stated in the case study.

  2. Nicole Orphanides says:

    Hi Amanda! Thank you for providing the UDL resources. We hope to incorporate these into our final product.

    Something that sparked my interest from this: What if public history students (and potentially undergraduates) were taught to use UDL and meet disability standards when giving presentations, working on projects for class with their peers? What might this look like? How might we teach educators (both museum staff and faculty) to buy into this teaching strategy and training opportunity?

  3. Michele Hartley says:

    I too am very interested in better incorporation of UDL principles and techniques, specifically in the exhibition planning and design process. I am particularly interested in how team members who are not educators can learn and incorporate these principles. I don’t get the impression that UDL, especially since it is based on UD, is not graspable by folks who are not educators. But are there any pitfalls for those who are not educators by training to be careful of?

  4. Drew Robarge says:

    I have to say that I agree with everyone so far that the questions used for UDL are certainly those that should be incorporated in exhibition and programming planning. We should consider adapting these for exhibition purposes so that a curator or educator can review these questions and thoughts at the start of the project and consider ways to present information in multiple ways.

    I would also say that curators should be trained in UDL as well as UD since they are often project managers at larger museums and have the final say so the more they are aware about these kinds of things, the more likely they will incorporate them into exhibitions.

  5. Thanks for this! I think UDL is a great starting place. In terms of pitfalls, there are growing concerns from within disability studies that UD isn’t the end-all and be-all that so many hope for. A DS scholar at Vanderbilt, Aimi Hamraie, presents the critique: “Rather than limit my discussion to the ideological basis of UD, I explore how shifting its frame and emphasis can better address issues with respect to the body, environment, and interdependence that both feminist philosophy of disability and disability studies have articulated. In other words, I develop an idea of accessible design that construes it as a method of social justice activism, rather than as a marketing strategy” in this article: http://dsq-sds.org/article/view/3871/3411

  6. John Little says:

    Thank you, Amanda. This was incredibly informative, especially with the links you provide at the end.

  7. Kelly Enright says:

    Wonderful links, thank you! In trying to add an awareness of these issues to my public history undergraduate courses, this is a great place to begin. I’d like to think more about how to organize the information for training in the classroom or community workshops.

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